Terms of Service

1. What We Offer

SunPrep Home is an informational project. We publish materials on home solar installation preparation and, upon request, send written responses to those who contact us through the contact form. These Terms describe how that interaction works and what each party can expect.

There is no registration, user account, subscription, or payment on the site. We do not sell access to materials, accept payments, or provide software or online tools. Everything available to a visitor is open site content and the ability to ask a question.

By using the site, you agree to these Terms. We also recommend reading our Privacy Policy and Cookie Policy to understand how we handle data.

2. Who May Use the Site

The site is intended for adult users. By submitting an inquiry, you confirm that you are at least 18 years old and act on your own behalf or have authority to act on behalf of the organization you represent.

Materials may be read freely without conditions. Submitting the form requires separate confirmation that you agree to the Privacy Policy.

3. How We Handle Inquiries

An inquiry reaches us by email after the form is submitted. We read it, ask clarifying questions through the contact details you provided if needed, and respond to the substance of your request.

We aim to respond within reasonable timeframes in the order inquiries are received. Actual response time depends on volume and question complexity, so we do not guarantee a reply by a specific hour or day. If a question falls outside the site topic, we will say so directly.

We may not respond to inquiries that contain insults, spam, advertising offers, automatically generated text, or clearly false contact details.

4. Nature of Materials and Replies

Site materials and our replies are informational. We describe practice, explain options, and highlight what to watch for, but we do not make decisions for you.

Any decisions and actions based on our materials are yours and under your responsibility. Conditions differ for everyone, so there are no universal solutions: what worked for one person may not work for another.

If a question requires specialized qualification or goes beyond the site topic, consult an appropriate professional. Our replies do not replace advice from a qualified professional in the relevant field.

5. Acceptable Use

We ask you to use the site in good faith. You agree not to use the site to:

• violate applicable laws and the rights of others;
• send threats, insults, knowingly false information, or third-party personal data without consent through the form;
• distribute malicious code or take actions that disrupt site operation;
• attempt to access administrative areas, the server, or other visitors' data;
• collect site content through automated means at industrial scale.

We may restrict site access if a visitor's actions threaten site operation or the safety of other users.

6. Rights to Site Materials

Texts, images, illustrations, logo, design, and site structure belong to SunPrep Home or are used by us on lawful grounds and are protected by intellectual property law.

You may read materials, save them for personal use, and share a link to a page. Full or partial republication, modification, and commercial use without our written consent are not permitted. Copyright notices must not be removed.

If you believe site materials infringe someone's rights, contact us: we will review the claim and make corrections if needed.

7. Information You Send Us

By sending a question, comment, or suggestion, you confirm that you have the right to share that information and that it does not infringe third-party rights. We use inquiry content to respond to it.

If you share an idea to improve site materials, we may use it in future work without obligations or compensation to you, but we will not publish your inquiry or contact details.

Please do not send confidential information, documents, or special-category data through the form: a description of your question is sufficient for an inquiry.

8. Links to Third-Party Resources

The site may contain links to external resources, such as a map showing our address. We do not control those resources and are not responsible for their content, availability, or operating rules. Following an external link means the destination resource's terms apply from that point.

9. Disclaimer of Warranties

The site and its materials are provided “as is.” We prepare content in good faith and try to keep it current, but we do not guarantee that every detail fits your situation or that information will not become outdated over time.

We also do not guarantee uninterrupted site operation: technical outages, errors, and temporary unavailability of individual pages are possible. We do not promise any specific outcome from using our materials or replies.

10. Limitation of Liability

To the maximum extent permitted by law, SunPrep Home, its employees, and contractors are not liable for indirect, incidental, or consequential damages arising from use of the site, its materials, or inability to access it.

We are not responsible for consequences of decisions you made independently based on published materials, or for actions of third-party resources linked from the site.

In some jurisdictions, limiting certain types of liability is not permitted—in that case, the listed limits apply only to the extent allowed by law.

11. Changes to Site Operation and These Terms

We develop the project: we add and update materials, change sections, and sometimes remove content that is no longer useful. Such changes may happen at any time without separate notice.

We may update these Terms as well. The current version is always on this page, and the last update date is shown at the top. By continuing to use the site after a new version is published, you agree to it.

12. Termination of Access

You may stop using the site at any time—simply close the page; no action from us is required.

We may restrict site access for an individual user who violates these Terms. Provisions on material rights, disclaimer of warranties, and limitation of liability continue to apply after you stop using the site.

13. Governing Law

These Terms are governed by the laws of the State of Texas and applicable U.S. federal law, without regard to conflict-of-law rules. Dispute resolution procedures are described in our Terms and Conditions.

14. Contact Information

If you have questions about these Terms, contact us: